FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS AND THEIR ANSWERS
QUESTIONS AND ANSWERS OF OUR PRODUCTS AND SERVICES,USUALLY ASKED BY OUR POTENTIAL CUSTOMER/CLIENT.
  • WHAT IS A WEB-BASED VEHICLE TRACKING SOLUTION?
    A web-based vehicle tracking solution utilizes the GPS technology to track the physical location of a vehicle, person or asset. This movement is displayed in real-time using mapping and fleet management software which may differ in terms of usage, complexity or efficiency.
  • WHAT IS ACTUALLY A GPS?
    Here are some brief interesting facts about the revolutionary GPS:
    • GPS stands for Global Positioning System, the only system that can show your exact position on Earth in any weather, at any given time no matter where you are.
    • The concept of GPS was started by the US Department of Defense since the late 1960s but the first satellite, Navstar 1 was only launched in February 1978. In March 1996 the US President authorized the GPS free for civilian users on a continuous, worldwide basis.
    • Though there are many civil users of GPS around the world, the system was designed and is operated by the American military.
    • The GPS revolves around a satellite-based navigation system consisting of 24 satellites orbiting the Earth.
    • GPS technology can be used by any person or company if they have a GPS receiver.
    • In a nutshell, GPS provides the simultaneous answers to where you are, where you are going to, what is the best way to go there and when you can get there.
    • GPS provides specially coded signals that are processed in a GPS receiver which enable the receiver to compute the position, time and velocity.
    • There are at least 24 operational GPS satellites at all times (27 in total with 3 as extras or reserves in case any one of them fails). These satellites are operated by the US Air Force and orbit with a period of 12 hours. Ground stations are used to track each satellite’s orbit precisely.
    • Each of these solar-powered satellites circles the Earth at around 19,300km, making two complete rotations every day. The orbits are arranged in a way that at any given time, anywhere on Earth, there are at least 4 satellites visible in our skies.
    • GPS satellites are also equipped with back-up batteries to keep them running in the event of a solar eclipse when there is no sun. Each satellite also has small rocket boosters to keep them flying in the correct path.
    • Four GPS satellite signals are used to compute positions in three dimensions and the time offset in the receiver’s clock.
    • Nowadays, GPS receivers are highly accurate due to their parallel multi-channel designs.
    • A GPS receiver locates four or more of these satellites, calculate the distance to each and uses this information to deduce its own location. Most are accurate within an average of 15 meters.
    • A satellite’s lifespan is around a decade. Replacements are constantly being built, perfected and launched into orbit.
  • MY COMPANY IS SMALL AND MY ASSETS ARE FEW. DO I NEED ANY VEHICLE TRACKING SYSTEM?
    A tracking system solution provides real-time visibility live to your vehicles’ or fleet’s movement.Regardless of one vehicle or an entire fleet, you can monitor and manage them remotely from any computer that is connected to the internet, anywhere and anytime.Businesses, in whatever sizes or volumes, need the efficiency and support to fully maximize their potential, minimize downtime and reduce costs which ultimately lead to better profitability.
  • I DISLIKE SYSTEMS WITH COMPLICATED SOFTWARE INSTALLATION AND HEAVY, COSTLY MAINTENANCE.
    RightOnTrack products are all internet-based. They are extremely easy to use and implement. You do not need to install or maintain any software on your computers.All you need is an internet connection and a passion to improve your business performance.
  • HOW MUCH DOES YOUR AVERAGE PRODUCT COST?
    Depending on your current needs and profile, you can take up a generic or custom-designed product. After all, at the bottom line, it is all about investing in a long term cost saver while reducing worries through enhanced security.Please Contact Us today to evaluate your needs and work out the best plan for your business.
  • YOU HAVE A NUMBER OF PRODUCTS AND SERVICES. ARE THEIR BENEFITS SIMILAR TO EACH OTHER?
    RightOnTrack offers a variety of products and services that are specially designed and developed for a variety of purposes and usages in many industries. Each of our products has its own special characteristics and functions that make them valuable to their specific chosen areas.Nonetheless, all our products offer users the same benefits, no matter which type you choose or business requires.
    • Reduce and minimize your direct operating, maintenance and management costs
    • Improved fleet management and utilization.
    • Enhance and maximize your assets’ and fleet’s performance.
    • Improve customer service, security and your drivers’ performance.
    • Improve, reduce or prevent losses and improve asset recovery.
    • You are able to have proof of delivery.
    • Automated functions which are user-friendly and fuss-free.
    Above all, you enjoy the security in knowing that you can keep tab on your moving investments and those you care about, all in complete real-time.
  • OUR COMPANY’S NEEDS, REQUIREMENTS ARE QUITE UNIQUE AND WE MAY WANT SPECIAL EMPHASIS ON CERTAIN AREAS. ARE YOU ABLE TO HELP US?
    Regardless of the complexity of your business, you can bank on RightOnTrack as we have the experience and expertise to get your requirements sorted and settled.
    We invest seriously in our tools, methodologies and technical back-up to provide custom-made and custom delivered programmes that cater to your business needs.
    Nationwide or regional, our team delivers efficient, dependable service, everyday, everywhere and every time. Contact Us today to talk to us on how we can assist you in your business.
  • CAN I INSTALL A GPS TRACKER IN MY FLEET OF VEHICLES WITHOUT THE DRIVERS KNOWING ABOUT IT?
    A good installation can be virtually undetectable by the driver. We can help you. Talk to us today on how you can manage this.
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